Contact Us

Customer Care

We Are Here to Help You

We’ve pulled together all the how-to information we can so that we can support you in having the best experience possible! If you’re having trouble with anything, please check out our FAQs for more information about what to do next. We’ve listed a number of out-of-the-box question categories, including the best way to contact us within each one.


Still unsure? That’s ok! Please don’t hesitate to contact us directly and let us know how we can help! Please note, due to Covid-19, our hours of operations will be reduced until January 5th, 2021 for the health and wellbeing of our valued staff members.


Customer Service: Monday through Friday, 10 AM to 5 PM EST
Community Group Support: Monday through Friday, 10 AM to 5 PM EST
Production & Media: Monday through Friday, 10 AM to 5 PM EST
Technical Support: Monday through Friday, 10 AM to 5 PM EST
Accounting & Finance: Monday through Friday, 10 AM to 2 PM EST

Expect to hear a response within 7 business days if you decide to contact us directly. With the upcoming holidays, please expect an additional 2 days before hearing a response for non-technical inquiries. We appreciate your patience and will get back to you as soon as possible. Thank you.

Please note our holiday hours of operation:

Wednesday, November 25: 10 AM to 2 PM EST
Thursday, November 26 - Sunday, November 29: CLOSED
Wednesday, December 23 - Monday, December 28: CLOSED
Thursday, December 31st - Monday, January 4: CLOSED

Our Technical Support team will still be available throughout the holidays.

For Island Yoga's full calendar and schedule of classes, click here.

Urgent Care and Support

If you are in need urgent personal support, please know you are not alone. Below is a list of creditable crisis centers you can reach out to for support.

SAMHSA Treatment Locator provides referrals to low cost/sliding scale mental health care, substance abuse and dual diagnosis treatment. Phone: 1-800-662-4357

The Suicide Prevention Lifeline connects callers to trained crisis counselors 24/7. They also provide a chat function on their website. Phone: 1-800-273-8255